Gordon S Converse

After being charged a fortune for shipping, my items came to me damaged. I was promised a refund by the owner that I NEVER got. Emailed twice, still no refund.

I bought a nice lot at a great price from this auction house. They had MANY very nice lots! One item was damaged in the shipping process, and Converse was so great with rectifying this situation!

I have been both a seller and a buyer with this auction house. For years. I was astounded by the unpleasant reviews because I find them to be completely inaccurate. I don't have to make this a long review, my opinion is they treat their customers with care and if people aren't treated nicely then perhaps they weren't nice to them to begin with. They have also made online auctions fun.

Great staff and customer service! Product was exactly what I expected and the transaction couldn't go any smoother. Staff has vast knowledge on many products, willing to answer questions and I will definitely purchase again!

The items they sell they know is a fraud. DO NOT BID with this auction house. BAD ITEMS, fraud, copy from CHINA. FRAUD FRAUD FRAUD coins! BE AWARE. they list in the description that they do not take responsibility, so they know its all FAKE! STAY AWAY!

Bought a rare war club from them. Was concerned about it being fake given some of the reviews, but it turned out to be a very nice and super rare 19th C example. Some things are hard to tell from photos, but it was the real deal. Very satisfied from beginning to end. Fast, professional shipping as well. Would purchase from them again.

Are you ready for a lecture? Then abandon all better judgment and do business with these folks! They wanted to charge me 30 dollars to ship a single comic book, then another 30 dollars for 13 more comics. To the same address. Should cost, with insurance: $15.91 via priority mail. I was furious. I angry typed a message to them. I was fuming. I'm tired of lazy people fleecing the world because they can't just mark it up to $20.00 and make it look pretty on an invoice. Nope, they have to rip us off and double charge us.

I had every right to be angry. I compared their business practices as 'Trumpian'. I then got a sarcastic reply from a guy named Todd. after I made the mistake of being angry and comparing the guy to Donald Trump. Whoops, at least he was a professional and stuck to the business at hand. Nope. I got lectured about how I was the big meanie and I was Trump. NOT HIM! lol.

He was a big baby and could have just bit the bullet, admit it was fraudulent to pad auctions with astronomical shipping.nope. Just lectures about how I was wrong, he was right. He even included screen caps showing me where shipping was listed. Long story short? They charge you shipping PER ITEM. So. I'll take my money and all these rich folks I buy comics for elsewhere.

Talk about shooting yourself in the foot! Todd lost my business for his auction house. Plain and simple. Struck a major nerve, as I am now getting lectured about how I'm the big bad guy and I am ruining the reputation of people who collect comics. It's hilarious to read, but also more infuriating, since i was excited to buy my wife a copy of She-hulk #1 for her birthday. Luckily, on most sites?

They are up front about these costs. Nah, withthis guy, you have to pull down a tab. Totally my mistake for not seeing the shipping cost. Not my fault for them trying to double dip me for double shipping costs. He made a mistake, I got angry, he took it personal. Word of advice for Todd? Find a job where you don't have to deal with people.

Effective down to shipping of items. The (expensive) shipper recommended by Converse did what seemed at first glance to be a good job of packing but one of the 2 clocks arrived with a piece of molding broken off and a scrape on the finish, neither at which were mentioned in Converse's published descriptions. Moreover, the shipper claimed the key had been shipped but it did not arrive.

Their picture confirmed that they had included it in a plastic sack, but the plastic bag was not intact upon arrival and the key was missing. Maybe the bag was ripped and the key fell out when bigger objects were being packed in the shipping crate. Unfortunately, Converse simply washed its hands of the matter. Also, the nut or clip that held the hands in place did not arrive. The clock is useless without the key to open the case.

Liars and thieves. I originally bought an item with them a couple months ago. When I received the item from them, not only was it covered in stains that were not in the images of the item, but the dress was listed as silk, and when it was received the dress was obviously made of rayon. I called, and they approved the return. I asked them to refund the full amount including the original shipping which was a ridiculous sum, as well as the cost of shipping to return it to them, because I was only returning it to them because of their mistake.

It took weeks for them to finally ship out the check, which they proceeded to send to the wrong address. After it was returned it took them even further time to send it to the correct address. When I received the check, they had only refunded me the amount of the item, and not the shipping, putting me out $40. I called the auction house and tried to explain to them the situation, and the man I spoke to proceeded to yell at me aggressively and say that I was lying about the description of the item, saying that it said no where that it was made of silk.

I went back and looked st the description and of course just as I remembered it explicitly said silk. These people are absolute crooks. I do not feel that I can contact them any longer as they are obviously do not care at all about their customers or the reputation of their firm. These people have NO respect for customers or the business they run. I have never been so shocked by the behavior of a company of people who call themselves "professionals".

Just bought a beautiful Art Nouveau clock case from Converse, and it arrived today. The shipping was fast via FedEx and reasonably priced. I will be doing more bidding, and hopefully buying, with this company.